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How to Setup a Desktop Icon for the Time Kiosk
Support - February 14, 2014
Some profit centers, use the time kiosk as a time clock for entering time into our payroll system. In order to do this, a desktop icon needs to be setup on each computer.
CrashPlan Mobile Application
Support - October 13, 2015
Document retrieval from the CrashPlan Mobile Application
Can't Right Click in Excel Spreadsheet
Support - February 3, 2014
User is having issues right clicking anywhere in an excel spreadsheet (rows, columns, cells, etc.).
CED Unsafe Product Reporting Procedure
Support - March 9, 2016
CED is concerned about product safety. If a product has a defect or design flaw that creates an unreasonable risk of serious injury or death, the Service Center must be notified as soon as possible, so appropriate steps can be taken. We have implemented a...
CVV and Zip Code Failure Messages
Support - November 21, 2016
Process on how to handle CVV and Zip Code failure messages
Profit sharing tool issues. Excel Menu changed to Profit Sharing Menu format
Support - February 14, 2014
The profit sharing tool is going to be made available on the intranet to the managers and the Help Desk may be getting calls about it. One type of call is: Excel Menu changed to Profit Sharing Menu format after opening the Profit Sharing Tool.
Inventory Steps for the Latitude - WMS Locations
Support - February 2, 2017
Inventory instructions for locations using Latitude - WMS
CED Desktop Manager Distribution Portal
Support - February 14, 2014
The CED Software Distribution Portal is a new tool that will allow users to install updates to their workstations without having to call the help desk.
Can't enter +/- in the Excel pricing tool
Support - December 18, 2013
User is trying to enter either a "+" or a "-" sign in a column in the Excel pricing tool. Instead of getting the +/-, he gets an error, and sees "-D9" in the cell (number and letter can be different, depending on the column/row he's in).
Exchange E-mail - Web Mail or Outlook Web Application (OWA)FAQs
Support - February 14, 2014
Here is a list of Frequently Asked Questions (FAQs) for Microsoft Exchange E-mail - WEB MAIL OR OUTLOOK WEB APPLICATION (OWA):